Shipping Times: We strive to ship all orders within 1-2 business days. However, please note that during peak periods, such as holidays, shipping times may be delayed.
Shipping Costs: Most domestic U.S. orders will ship for $3.00, while most Canadian orders will ship for $8.00. You'll be alerted at checkout what the final shipping cost will be.
U.S. Shipping: For U.S. orders, we offer standard shipping through USPS, UPS, or FedEx. Standard shipping times typically range from 2-7 business days, depending on the destination.
Canadian Shipping: For Canadian orders, we offer standard shipping through Canada Post. Standard shipping times typically range from 4-10 business days, depending on the destination.
International Shipping: We do not currently offer international shipping outside of the U.S. and Canada.
Tracking: We provide tracking information for all orders shipped within the U.S. and Canada. Once your order has shipped, you will receive a tracking number via email.
Order Cancellation: Orders may be cancelled within 24 hours of placing the order. After 24 hours, orders cannot be cancelled as they may have already been shipped.
Returns and Exchanges: At this time we do not accept returns or exchanges unless there are extenuating circumstances.
Lost or Damaged Packages: If your package is lost or damaged during shipping, please contact us within 7 days of delivery. We will work with you to resolve the issue and replace the item if necessary.
Address Changes: If you need to change your shipping address, please contact us as soon as possible. We cannot guarantee that we will be able to change the shipping address once the order has been shipped.
Damaged Goods: If a product is damaged in shipping, please contact us for an exchange or other solutions.
Refunds: For most items, we apologize that we cannot offer refunds except in the case of missing packages or severely damaged items.
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